Rutherford County Offices will be closed Jan. 2nd & 3rd for the holiday.

Employment FAQ

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303 N Church Street
Suite 200
Murfreesboro, TN 37130

Office: (615) 494-4480
Fax: (615) 907-5699

Monday to Friday
8:00am – 4:30pm

Employment FAQ

Before Applying

Carefully read the job descriptions of the positions in which you are interested, and apply only for those you meet the minimum qualifications. Make sure to submit an application for each position you wish to apply, you may also attach a resume to supplement the application. Note the deadline for submission to make certain it is received within the designated time-frame. Ensure your application includes accurate up to date information regarding your education, past employment, and contact information. Verify that the salary range listed for the position compares and meets your salary requirements.


For Applicants

How do I apply for a job with Rutherford County Government?

Visit our "Employment Opportunities" web page for a summary of the steps in the application process. You will also find links to Promotional Vacancies.
Please Note: Only current Rutherford County Employees may apply for the jobs listed on the "Promotional Openings" page.

 

What happens after I submit my application?

For each job you apply, your application will be evaluated to determine whether you meet the minimum qualifications (e.g., education, experience) required for the job. You will be notified of your eligibility within a few weeks following the submission of your application (or approximately one to two weeks after the closing deadline for application). If you meet the minimum qualifications and are selected for an interview, you will be notified. 

 

I am in the process of completing my application online and have a problem. Who should I contact for assistance?

You may contact the HR office at 615-494-4480 for assistance between the hours of 8:00 a.m. and 4:30 p.m. (Central time). If you are experiencing a technical problem with the online application program after 4:30 p.m., then you may contact the NEOGOV Applicant help desk at 1-855-524-5627 for assistance until 9:00 p.m. (Central time).

 

How do I change the email address (or other contact information) associated with my online application account?

Log into your online account (see instructions above) and scroll to the bottom of the page. Click on "My Account". Once the page loads, click "Edit". Change your email address and/or other contact information and click "Save".

 

How to print your application from your NEOGOV profile?

Click here to view instructions on how to print your application from your NEOGOV profile.

 

I've completed my application and taken the tests. How does the rest of the hiring process work?

The department with the position vacancy will contact the applicants they wish to interview directly, and those are typically held in their office.

 

I received a notification indicating that I did not qualify for a job for which I applied? Can I appeal this decision?

You may contact the HR office at 615-494-4480 and request to speak with the HR Coordinator who evaluated your application. This will allow you an opportunity to discuss the qualification requirements and what qualifications the evaluator determined were missing. If you wish to further appeal the evaluation after your conversation with the evaluator, you should submit a written request to the Human Resources Director within 7 days.

Please Note: If you failed to submit a full and complete application, and, the evaluator did not have the information necessary to confirm that you met the job qualification requirements, you will not have the option to reapply or submit the missing information if the closing deadline has passed. Please ensure you read all the instructions on the job posting web pages and provide the most complete application possible.

 

How often should I check the RCHR website to be sure that I do not miss out on an opportunity to apply for a job while it is open?

Our website is updated weekly with any new postings for open, promotional, and transfer opportunities. If you would like to be notified when a position is open in a specific area you have interest, you can complete a job interest card. From our job posting website, select menu from the top left corner, select job categories, select the categories that interest you, click subscribe and enter your contact information.

 

May I submit a paper application?

No. Paper applications are not accepted. All applications must be completed online.

 

What happens when an application is submitted for a job that is closed (i.e., applications are not currently being accepted)?

It is not possible to apply for a job online after the announcement closes.

 

I received my degree in another country. Am I eligible to apply for Rutherford County jobs?

For education received from a college or university outside of the United States, an evaluation from an educational service will be required in order to determine equivalency of the curriculum.

 

Is an email address required to receive position notifications? How will I receive a notification if I do not have an email address?

Yes, notices are sent by email only so you must have an email address. Several websites offer free e-mail accounts. Some examples are hotmail.com, gmail.com, and yahoo.com.

 

For Hiring Departments

How will an applicant be evaluated in NEOGOV?

Supplemental questions are a list of questions that are based on the vacancy´s minimum qualifications which the applicant will be required to answer.

 

Will the same evaluation process be used for open positions, transfer, and promotional positions?

Yes.

 

How does this new evaluation process impact the hiring departments?

The new process increases the potential for an increased number of qualified applicants. 

 

What do hiring departments need to include on the requisition?

Hiring department will complete a requisition. With the new process, however, departments are now encouraged to include supplemental questions. Supplemental questions will be used to score each application.

 

Will the Department of Human Resources review supplemental questions for departments?

The Human Resource Office will consult with hiring departments to ensure supplemental questions are compliant with state and federal equal employment opportunity (EEO) laws. For best practice tips, please visit the Equal Employment Opportunity Commission´s website at http://www.eeoc.gov/laws/practices/index.cfm.

 

What type of questions may the hiring department use as supplemental questions?

Hiring departments may ask any question that pertains to the vacancy. Question types may include, but are not limited to behavioral-based questions, competency-based questions, open-ended questions, yes/no questions, and multiple choice questions demonstrating a candidate´s knowledge of the KSACs are encouraged.

 

Is there a maximum number of supplemental questions allowed?

No, but it is recommended that supplemental questions tie back to the vacancy´s KSACs. Remember, supplemental questions are similar to interview questions.

 

Is there a minimum number of first round interview questions?

Yes. Hiring agencies are encouraged to ask two (2) or more supplemental questions.

 

Are the supplemental questions included with the original job posting on the website?

Yes.

 

Who evaluates the applicant responses?

The Human Resource Office does not evaluate the responses provided by the applicant. Hiring agencies will observe DOHR Policy 12-006 for evaluating the education and DOHR Policy 12-066 for verifying information reported on submitted applications. 

 

Will the new process delay agencies receiving the referred list?

No. The new process is identical to the current business schedule which is typically within 48 hours of the position deadline.

 

Does the Agency Resource Center wait to review applications until after the announcement closes?

Once the announcement closes, all submitted applications are processed simultaneously.

 

When will the hiring departments receive the referred list?

The hiring department will receive the referred list once the announcement closes.

 

How many candidates are to be invited for the 1st round interview?

If three (3) or more applicants are on the referred list, the hiring department shall offer an invitation to interview a minimum of three (3) candidates from the referred list. If less than three (3) applicants are on the referred list, the hiring agency shall invite each person on the list to interview.

 

Does the county accept paper applications?

No. Paper applications are not accepted. All applications must be completed online.

 

Will there be any allowances if an applicant does not check his/her email and participate in the supplemental questions?

No. All applicants must answer supplemental questions in order to progress in the application process.

 

How many days does the hiring department have to complete the requisition process?

Hiring departments have thirty (30) days to complete the requisition upon receipt of the referred list.

 

Will this process cause hiring departments to see unqualified applicants on referred lists?

No. If a department determines there is indisputable evidence that an applicant has clearly misrepresented material fact, the department should notify the Department of Human Resources. The Department will review any discrepancies reported by the hiring department and take the appropriate action to address the discrepancy in accordance with county policy.